Return & Exchange
At SUTAR, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied, we offer a 7-day return and exchange policy for your convenience.
Eligibility for Return & Exchange
- Items must be returned or exchanged within 7 days of delivery
- Products must be unused, unwashed, and in original condition
- All tags, packaging, and accessories must be intact
- Any item that is damaged, worn, or altered will not be accepted
Return Process
If you wish to return your order:
- You are required to ship the parcel back to our provided address
- Return shipping charges will be borne by the customer
- Once we receive and inspect the item, your return will be processed accordingly
Exchange Policy
We offer exchanges in case of:
- Size issues
- Defective or damaged items
- Incorrect item received
To initiate an exchange:
- Contact our support team within 7 days of delivery
- Ship the product back to our address
- Exchange will be processed after quality check
Non-Returnable Items
The following items are not eligible for return or exchange:
- Items purchased on sale or discount
- Customized or altered products